In this week two’s
learning activities, we were required to watch a video and offer our thoughts
about user experience. After watching the clip, I figured that it may be hard
to grab the concept of an entity without getting the bigger picture. Therefore,
when designs develop a database or an online information tool, they should
assess everything before designing and implementing their design. According to Weedman (2008) design requires and deep
knowledge of who is using the system and what their needs and abilities are. Designers
must know their users, their needs and evaluate how to simplify how the user
satisfies their need.
Part of
this week’s activity was to observe an individual using an information
system. Katz-Haas (1998) has stated that
user-centred design is "a philosophy that places the person (as opposed to
the 'thing') at the center". With this said, I observed a friend of mine
while they used Google to search locations on where to organize his upcoming
birthday celebration. He typed in the keywords “book location for birthday
party in Brisbane”. The first website he clicked revealed a large amount of
venues in addition with their guest capacity and price ranges for bookings. Bell
(2008), states that it is important to understand the needs and challenges of
the user as a first step. Thinking of this statement, I observed my friend and
realized that he wasn’t facing any challenges as of yet. He initially estimated
the cost of how much it will be in order to book a location without pursuing
the subject for any longer.
I didn’t
offer the user much aid due to the fact that he was only conducting a quick
search and only wanted a rough idea about planning his event. In my database, I
will research the elements required for a good user experience. Due to the fact
that I prefer the technicalities involved with user experience I may use
Garrett’s model for elements as a guidance to formulate my evaluation.
Bell, S. (2008) Design thinking. Retrieved from CMD on 28th August
http://stevenbell.info/pdfs/ALdesignarticle.pdf
Katz-Haas, R. (1998). Ten Guidelines for User-Centered
Web Design Usability Interface, Vol 5, No. 1, July.
Weedman, J. (2008). Information retrieval: Designing,
querying and evaluating information systems. In Haycock, K. &
Sheldon, B.E. (eds). The portable MLIS: insights from the experts. Westport,
Con. Libraries Unlimited.
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